IRCTC Website And Mobile Application Down Ahead Of New Year, Users Upset
Travellers have been subjected to ticket booking issues for the third time in a month after both the IRCTC app and websites remained down.
The IRCTC website and mobile application have crashed. The news came to light after people, trying to book Tatkal tickets, met with an error message, “Booking and cancellation for all sites will not be available for the next hour. Inconvenience caused is deeply regretted." Ahead of the New Year, many have thronged to the IRCTC website to book tickets online, based on their upcoming plans. However, the outage has left people furious, prompting them to call out the platform on social media.
It is the third time in a month that IRCTC has gone down. The website and mobile application previously stopped working for around 1.5 hours due to maintenance activity on December 26, a day after Christmas. According to the website outage tracker Downdetector, the reports started coming around at 10:17 AM on Tuesday with over 1,000 complaints at the time. It happened when people were trying to book Tatkal and Premium Tatkal tickets for AC class.
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Social media platforms have been abuzz since morning with people calling out IRCTC over technical errors and constant issues with the website and app.
A user shared a screenshot of the error message on the website and wrote, “Nowadays IRCTC has become a huge mafia. Just at the time of Tatkal, the site goes down into maintenance. By the time the site reopens, there won’t be any tickets available. WTH is this IRCTC?"
Another stated that both the IRCTC app and website crashed in the morning.
“Oh no, IRCTC’s down again! Guess Tatkal bookings are out of the question for now," read a comment.
Echoing a similar sentiment, a user said, “The IRCTC website is down during Tatkal booking hour, if the tickets are gone when the site opens again, who has booked the tickets in between, railway and services has been pathetic."
A person claimed to have faced the same issue twice this month. “Nowadays IRCTC has become a joke. I’ve faced the same issue twice this month during Tatkal’s booking. Ashwini Vaishnaw sir, please look into this. People like me don’t have a Plan B in such situations," he wrote.
IRCTC hasn’t issued any statement in this regard.
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